Daily front-desk operations
Check today’s arrivals, departures and in-house guests, and record check-in or check-out.
Watch the videoRecord a payment
Record a payment already received and confirm a provisional booking after checking the receipt.
Before you start
- An identified booking or provisional booking.
- Amount, method and time of the payment actually received.
Overview
Record a payment already received and confirm a provisional booking after checking the receipt. Use the chapters to follow each step in the recording and refer back to the written instructions.
The provisional booking
A dashed block identifies a provisional booking awaiting confirmation. Check total, receipts and balance first.
Review and confirm
Record how payment was received, check amount and time, then confirm. The Portuguese demonstration records the payment method; it does not promise local payment processing abroad.
Booking confirmed
Recording the receipt confirms the provisional booking. Its dashed block becomes a confirmed booking on the calendar.
Other receipts
Record a receipt for a deposit or balance. If already settled in the previous system, choose the corresponding option.
Wrap-up
Check your property’s data before carrying out the demonstrated actions. Continue with the related guides below to review the previous and next parts of the workflow.
Continue the guide
Cancellations and refunds
Review a cancelled booking’s balance, retained amount and any refund that must be recorded.
Watch the videoBring your team into InnSync.
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