Guest notices

Before you start

• Reviewed booking and property data.
• A configured sending channel to enable automatic messages.

Overview

Review the messages guests receive from booking through departure and adjust their settings. Use the chapters to follow each step in the recording and refer back to the written instructions.

Guest journey stages

Messages are grouped by booking, documents, arrival, stay and departure. This video covers guest notices, not front-desk notices.

Timing and channel

Set days, time and channel. The example property has no channel connected, so the demonstration sends nothing automatically.

Message text

Edit text and use booking and property variables. Review the preview before saving; the recording stops before that action.

Wrap-up

Check your property’s data before carrying out the demonstrated actions. Continue with the related guides below to review the previous and next parts of the workflow.