Import existing bookings
Bring future bookings from your previous system and distinguish opening balances from new receipts.
Watch the videoRead the room calendar, enter a direct booking, block dates and move a stay between rooms.
Read the room calendar, enter a direct booking, block dates and move a stay between rooms. Use the chapters to follow each step in the recording and refer back to the written instructions.
Rooms are rows and nights are columns. Identify the source by color and provisional bookings by dashed blocks.

Select the first and last available night. InnSync calculates the amount using each daily rate.
Enter guest name and contact details. Check the calculated rate and adjust if a different price was agreed.
Review the summary before creating. After confirmation, the booking occupies the calendar and removes those nights from channel sales.
Select nights and block dates for maintenance or owner use. The dates are also removed from channels.
The change-room action lists available rooms. Review the move: rate unchanged, channels updated and no automatic guest notice.
Check the booking in its new room and the availability released in the previous room. The move does not change the agreed price or notify the guest automatically.
Check your property’s data before carrying out the demonstrated actions. Continue with the related guides below to review the previous and next parts of the workflow.
Bring future bookings from your previous system and distinguish opening balances from new receipts.
Watch the videoSee how a Booking.com reservation reaches the calendar and how changes or cancellations update the stay.
Watch the videoLog in or create your account to get started.