Overview
Follow a property’s day: incoming bookings, the room calendar, the front desk and reports.
Watch the videoSet up your account, invite the team and choose who can access each part of the operation.
Set up your account, invite the team and choose who can access each part of the operation. Use the chapters to follow each step in the recording and refer back to the written instructions.
Use the setup guide to identify completed account work and your next step. The list separates account, bookings, conversations, team, portfolio, Carmen and guest journey.

In Settings, review team roles, status and last access. Use the filters before inviting more people.
Enter the invitee’s name, email and role. The recording prepares the invitation and stops before sending it.
Choose a role for the responsibility. Admin manages the account; Owner reviews data; Manager handles daily operations; Member reads and handles assigned tasks.
Check your property’s data before carrying out the demonstrated actions. Continue with the related guides below to review the previous and next parts of the workflow.
Follow a property’s day: incoming bookings, the room calendar, the front desk and reports.
Watch the videoCreate room categories, choose the sales unit and organize the rooms shown on the calendar.
Watch the videoLog in or create your account to get started.