Structure every stay
Works with your PMSAdd an operations layer to Hostfully
Hostfully keeps reservations, channels and guidebooks. InnSync runs the work around each stay — guest replies grounded in the booking, turnover, check-in and the team’s follow-up.
Keep Hostfully. InnSync runs the operation around it.
Airbnb
Booking.com
WhatsAppSee it working
Carmen answers with the booking in front of her
Carmen answers a guest inside the InnSync inbox, using live data from the booking.
The whole screen, with the guest panel open.
Properties grouped by building — this is where the answers come from.
The guest check-in, from their own phone.
Real screens from the product. The interface also runs in English.
PMS + InnSync
Your PMS manages the bookings. InnSync manages the rest
You don't switch systems. InnSync steps in exactly where the PMS stops: before, during and after every booking.
PMS alone
- Hours a day answering guest messages
- Guests waiting hours for a reply
- Cleaning and front desk coordinated in chat groups and manual handoffs
- Reviews that mention poor communication
PMS + InnSync
- Guest messages answered from live PMS data
- The booking moves forward on its own: quote, link, confirmation
- Cleaning, documents and front desk in one system
- Better ratings on the platforms
What you get
Replies grounded in the booking
Carmen answers from the reservation, the unit and your house rules — not from a generic script — and hands anything unusual to a person.
The field work after booking
Cleaning with photo proof, check-in requirements, maintenance and exceptions run as routines tied to each reservation.
Hostfully stays in place
Your team keeps working in Hostfully. Reservations, units and guest contacts flow into InnSync; nothing is re-typed.
Frequently asked questions
See it on your operation
Tell us which system you run and we set InnSync up around it.
No card. A real conversation with the founder and the team.