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Screening designed for review

Integration in design partnership

A reviewable guest-screening workflow is in design

InnSync is planning a report-based screening add-on where the operator reviews the information and makes every accommodation decision.

Guest screening is a planned paid add-on in design and is not available today.

See it working

Carmen answers with the booking in front of her

Carmen answers a guest’s WhatsApp question inside the operator inbox while the operator retains judgment.

Example conversation. Carmen works this way today on InnSync’s live integrations.

  • InnSync inbox: conversation list on the left with each channel, the thread in the middle, and the guest panel on the right with the booking, the detected mood and the documents

    The whole screen, with the guest panel open.

  • InnSync properties screen: units grouped by building, each with Wi-Fi password, access code, check-in and check-out times, parking and rules

    Properties grouped by building — this is where the answers come from.

  • Phone screen asking the guest for a photo of their ID to fill in the check-in details

    The guest check-in, from their own phone.

Real screens from the product. The interface also runs in English.

What you get

Currently in design

The guest-screening add-on is planned, report-based, and not available today.

Operator decides

The planned workflow gives operators information to review, while the operator makes every accommodation decision.

No automatic denial

The planned feature will not automatically deny a guest; an alert is intended to lead to documented review.

InnSync has become essential to our growth.
QuarterDaniel and Thales at QuarterShort-term rental management · Goiânia, Brazil

Frequently asked questions

See it on your operation

Tell us which system you run and we will show you exactly what changes on your operation.

No card. A real conversation with the founder and the team.