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Connected to your PMS

Integrations

InnSync runs on top of your PMS — in sync, never in its place.

The ecosystem

How everything connects

The booking is born in a sales channel, lives in your PMS, and the guest is served on WhatsApp. InnSync keeps every end in sync — you don't switch systems.

Where the booking is born
Sales channels
AirbnbAirbnb
Booking.comBooking.com
Expedia

Bookings from these channels arrive through your PMS — InnSync doesn't access them directly.

The source of truth
Your PMS
Stays
Hospedin

Native API integration: reservations, guests, prices and availability, live.

The operation's engine
InnSync
CarmenAI assistant that answers and sells 24/7 with live PMS data
Guest journeyConfirmation, check-in and check-out at the right time
Team inboxFull history per guest

What the PMS knows becomes service, journey and history — synced in both directions.

Where the guest is
Guest messaging
WhatsAppWhatsAppLive channel
InstagramComing soon
FacebookComing soon

Everything goes out through the company's number, on Meta's official WhatsApp.

Direct integrations

The right channel for each part of the operation

Two data sources (PMS) and one service channel. Each connected through a native API — no middlemen, no polling.

Channels that arrive through your PMS

Airbnb, Booking.com and Expedia

Bookings and messages from these channels flow through the Stays integration. InnSync receives the data from Stays — it doesn't access these channels directly.

If your Stays is connected to these channels, InnSync already sees the bookings that come in through them.

AirbnbBooking.comExpedia

Ready to connect your operation?

Book a 30-minute demo — you show us your operation, we show you InnSync running it for real.

See how it works