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Documents before arrival

Works today

Collect guest documents before check-in without chasing manually

Send the pre-check-in form automatically, follow up with missing guests, and give the front desk a live link to each day's arrivals.

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Guest document collection and front-desk WhatsApp alerts are available today.

See it working

Carmen answers with the booking in front of her

Carmen answers a guest’s WhatsApp question inside the operator inbox alongside live booking context.

  • InnSync inbox: conversation list on the left with each channel, the thread in the middle, and the guest panel on the right with the booking, the detected mood and the documents

    The whole screen, with the guest panel open.

  • InnSync properties screen: units grouped by building, each with Wi-Fi password, access code, check-in and check-out times, parking and rules

    Properties grouped by building — this is where the answers come from.

  • Phone screen asking the guest for a photo of their ID to fill in the check-in details

    The guest check-in, from their own phone.

Real screens from the product. The interface also runs in English.

What you get

Automatic form follow-up

InnSync sends the pre-check-in document form automatically and follows up with guests who have not submitted it.

Live arrivals view

Each new-booking WhatsApp alert includes a permanent link to the day’s arrivals and attached guest documents.

Collection, not screening

This workflow collects documents and alerts the front desk; it does not verify identity or screen guests.

InnSync has become essential to our growth.
QuarterDaniel and Thales at QuarterShort-term rental management · Goiânia, Brazil

Frequently asked questions

See it on your operation

Tell us which system you run and we will show you exactly what changes on your operation.

Join the listBook a design-partner call

No card. A real conversation with the founder and the team.