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Answers with live context

Works today

Guest answers grounded in your live PMS data

Carmen reads booking details, availability, rates, and property rules before replying. Your team stays in control through Review Mode.

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AI guest messaging with Carmen and Review Mode is available today.

See it working

Carmen answers with the booking in front of her

Carmen answers a guest’s WhatsApp question using booking context inside the operator inbox.

  • InnSync inbox: conversation list on the left with each channel, the thread in the middle, and the guest panel on the right with the booking, the detected mood and the documents

    The whole screen, with the guest panel open.

  • InnSync properties screen: units grouped by building, each with Wi-Fi password, access code, check-in and check-out times, parking and rules

    Properties grouped by building — this is where the answers come from.

  • Phone screen asking the guest for a photo of their ID to fill in the check-in details

    The guest check-in, from their own phone.

Real screens from the product. The interface also runs in English.

What you get

Live PMS context

Carmen checks booking details, availability, rates, and property rules available through your PMS connection before replying.

Review before sending

Review Mode holds every Carmen reply for your team to view, edit, and approve before it sends.

PMS stays central

InnSync enhances your PMS while your PMS remains the source of booking and property data.

InnSync has become essential to our growth.
QuarterDaniel and Thales at QuarterShort-term rental management · Goiânia, Brazil

Frequently asked questions

See it on your operation

Tell us which system you run and we will show you exactly what changes on your operation.

Join the listBook a design-partner call

No card. A real conversation with the founder and the team.