Skip to main content
Ir para o conteúdo principal

One flow around stays

Integration in design partnership

Run guest operations on top of Escapia

Escapia keeps reservations and channel management. InnSync is building the operational layer around them for growing vacation rental teams.

Join the listBook a design-partner call

The Escapia integration is in design partnership and is not live today; join the waiting list to help shape it.

Works alongsideStaysHospedinAirbnbAirbnbBooking.comBooking.comWhatsAppWhatsApp

See it working

Carmen answers with the booking in front of her

Carmen answers a guest on WhatsApp inside the InnSync inbox.

Example conversation. Carmen works this way today on InnSync’s live integrations.

  • InnSync inbox: conversation list on the left with each channel, the thread in the middle, and the guest panel on the right with the booking, the detected mood and the documents

    The whole screen, with the guest panel open.

  • InnSync properties screen: units grouped by building, each with Wi-Fi password, access code, check-in and check-out times, parking and rules

    Properties grouped by building — this is where the answers come from.

  • Phone screen asking the guest for a photo of their ID to fill in the check-in details

    The guest check-in, from their own phone.

Real screens from the product. The interface also runs in English.

PMS + InnSync

Your PMS manages the bookings. InnSync manages the rest

You don't switch systems. InnSync steps in exactly where the PMS stops: before, during and after every booking.

PMS alone

  • Hours a day answering guest messages
  • Guests waiting hours for a reply
  • Cleaning and front desk coordinated in chat groups and manual handoffs
  • Reviews that mention poor communication

PMS + InnSync

  • Guest messages answered from live PMS data
  • The booking moves forward on its own: quote, link, confirmation
  • Cleaning, documents and front desk in one system
  • Better ratings on the platforms

What you get

Escapia stays in place

Keep Escapia for reservations and channel management while InnSync is designed to coordinate the work around each stay.

Guided guest journey

InnSync helps organize guest information, documents, check-in steps, inbox conversations, and relevant add-ons.

Design partnership

The Escapia integration is in design partnership and is not live today.

Frequently asked questions

See it on your operation

Tell us which system you run and we will show you exactly what changes on your operation.

Join the listBook a design-partner call

No card. A real conversation with the founder and the team.