Around the whole stay
GuideHostaway AI works in the inbox. InnSync works around the stay
For Hostaway customers, Hostaway AI is the native in-inbox option. InnSync is an operational layer built on top of a PMS, not a replacement for it.
InnSync works with Hostaway's data model, but a live Hostaway connector has not yet shipped; Stays.net and Hospedin are InnSync's live PMS integrations today.
See it working
Carmen answers with the booking in front of her
Carmen answers a guest WhatsApp message using booking context in the operator inbox.
Example conversation. Carmen works this way today on InnSync’s live integrations.
What you get
Native and independent layers
Hostaway AI is a first-party inbox feature for Hostaway customers. InnSync uses the PMS as the system of record for surrounding operational work.
Beyond guest replies
Bring confirmations, check-in instructions, ID collection, access handoff, cleaning, and checkout into one operational flow.
Keep Hostaway in place
Hostaway remains the PMS. A live Hostaway connector has not yet shipped; Stays.net and Hospedin integrations are live today.
InnSync has become essential to our growth.
Daniel and Thales at QuarterShort-term rental management · Goiânia, BrazilFrequently asked questions
See it on your operation
Tell us which system you run and we will show you exactly what changes on your operation.
No card. A real conversation with the founder and the team.