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Beyond guest messaging

Guide

Messaging is one part of the stay

HostAI and InnSync are both PMS-independent AI tools. The difference is whether you need a messaging-and-detection layer or an operational layer around every booking.

InnSync works across PMSs, with live integrations for Stays.net and Hospedin today and additional integrations in design partnership.

See it working

Carmen answers with the booking in front of her

Carmen answers a guest WhatsApp message using booking context in the operator inbox.

Example conversation. Carmen works this way today on InnSync’s live integrations.

What you get

A closer category comparison

Both are PMS-independent tools. The practical question is where your team’s manual work begins after a guest message is handled.

Work after the message

Carmen answers from live PMS data, then supports documents, access handoff, cleaning dispatch, checkout, upsells, and the guest portal.

Review before sending

Review Mode lets your team approve or edit each response, with Carmen’s detection, analysis, and suggestion visible.

InnSync has become essential to our growth.
QuarterDaniel and Thales at QuarterShort-term rental management · Goiânia, Brazil

Frequently asked questions

See it on your operation

Tell us which system you run and we will show you exactly what changes on your operation.

No card. A real conversation with the founder and the team.