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InnChat · Team chat

Keep team conversations in groups and threads, mention people and properties, and ask Carmen for help with the operational context close at hand.

How it works
InnChat · Team chat. Illustrative example, not a live customer account.

Part of everyday hospitality in Brazil.

Quarter
Azzure Homes
Day by Day
Altercasa
“InnSync has become essential to our growth.”
Daniel and Thales at QuarterShort-term rental management · Goiânia, Brazil
Read Quarter’s story

When we opened Quarter, still early in our short-term rental journey, we needed a partner who could help us not just with guest communication, but with the whole operational side of the day-to-day. That's when we found InnSync.

Since then, the tool has become essential to our growth, bringing more security, organization and control over every stage of the operation. Today we scale with far more confidence, knowing we have a solid partner behind our operations.

We strongly recommend InnSync to anyone looking to professionalize their short-term rental management.

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What changes in your day

  • Groups and threads keep each topic organized.
  • People and property context can be referenced in the conversation.
  • Ask Carmen for help through mentions and daily summaries.

How it works

01

Bring the right people together

Organize the groups and participants for your operation.

02

Keep context close

Use threads to follow a topic and mentions to identify the person or property involved.

03

Ask Carmen for help

Ask in the group. Actions still follow the capabilities, permissions and confirmations configured for your operation.

Questions worth answering

Are internal conversations sent to guests?

Internal groups are separate from guest service. Any connection to an external contact is a specific configuration and must be identified as such.

Does Carmen execute everything written in a group?

No. Mentions let you ask for help. Actions follow the permissions, supported capabilities and confirmation controls available to your operation.

How do I enable team chat?

Team chat has an assisted rollout. We confirm availability and group organization when we discuss your operation.

Connect the next step

Cleaning checklist for the team. Illustrative example, not a live customer account.

Cleaning checklist for the team

Every cleaning follows the same standard. The team gets the property's checklist, marks off what they did and logs it with a photo. You see the unit is ready before the next guest.

Front-desk app. Log who comes and goes. Illustrative example, not a live customer account.

Front-desk app. Log who comes and goes

Give the front desk a simple way to log each guest's arrival and departure. You know who's in the unit, and the building gets the access control it requires.

Your next step starts here.

Tell us how you manage your properties today and start your account setup.